I’m going to preface this post by saying that we are having issues with Wayfair and so there are some notes and stock details I am going to flag in this post that show up inaccurately on the site. Please read carefully. We’ve tried and tried to get them to fix these issues for a month to no resolve, sadly. So if you have an issue or want to order something that is showing out of stock , please email email@example.com with your order or questions.
This fall collection is based in neutrals and navy, the colors that are always best-sellers for us, with a couple fun pops of other color for fun! Below is the navy selection– a mix of prints, wovens and border applique details. All for under $50. Some of these are labeled on Wayfair as indoor/outdoor. THAT IS NOT TRUE. These are all indoor-only pillows.
NOTE: It shows the raffia border as out of stock, it is not. You can sign up with email to get notification when it comes online, or just email firstname.lastname@example.org to order that pillow.
This is the brown collection, as brown is BACK, y’all.
NOTE: The brown raffia border is listed as out of stock, but it isn’t. As above, either sign up for notification when it is online at Wayfair, or email email@example.com to order.
And some more deep browns…. total basics and great to pair with other neutrals or colors (I like pale blue, green or blush!)
A nice mix of neutrals (brown, cream and warm grey) to keep things fresh in fall:
(Again, the raffia border is NOT out of stock. To order email firstname.lastname@example.org)
These are fun blockprint pillows that reverse to a stripe in some bolder colors!
NOTE: The images of these pillows on Wayfair do not include the poms, but the pillows DO have pom poms (as shown below).
We’ve poured some of our bestselling scents into new simply branded glass vessels.
BLUE: Currant & Rose
CHARTREUSE: Lavender & Leaves
DARK GREEN: Cozy Holiday
GREY (production vessel was printed with a more beige color, FYI): Sweet Smoke
Sorry for the confusing post– this product is all made and ready to sell and we just couldn’t wait for Wayfair to fix the issues we’ve been repeatedly asking to have fixed. So I hope you understand and are still excited about the pillows. And hopefully this post will perhaps finally get the attention of an actual human at Wayfair to help us get these issues fixed!
I’m so confused. I emailed the correct secret celebrity pillows to order and they are bowing saying they are sold out. How can that be if so few people had access to purchase them? I’d love some more information on what is available. I was requesting the white with raffia border and the green block print and was told they are sold out.
Darn auto correct. I meant to say I emailed the corrected address and they are saying that the pillows are sold out. It’s so confusing bc I feel
Like so few people had a chance to buy them without Wayfair and an incorrect email address. Your post was to advertise that they are available yet they are unavailable? I’m not trying to be a pain just very confused. Thanks!
Hi Cayla! I believe you’ve been in touch with the Secret Celebrity team directly to work this out. Please let us know if you’re continuing to have issues with your order.
My experience with Wayfair has always been so-so. Too many website issues for an online only company. *major eye-roll*
Perhaps time to find an alternative commercial outlet?
My husband works at Wayfair, I emailed him so hopefully he can help. I also sent to a friend who knows head of marketing.
I sent an email to email@example.com to place an order and the message came back undeliverable. Any other contacts there we can try? Thanks!!
As others here have said, I’m having issues getting a response from secretcelebrity and have also tried contacting Wayfair about the issues here and have received no response from either. Love you girl but if you can it may be time to move on from Wayfair. This company does NO justice to your beautiful products and design work and frankly is likely costing you sales.
MY BAD- I mis-typed the address!
Hi! Still trying to order the pillows. Did you mean to type Wayfair into the end of that address or is that in error?
I tried this new email address as well. My email still bounced back as undeliverable.
I hope you DO get their attention ASAP!! I clicked on the candles and it took me to the Wayfair site. Page looks incomplete….and like you said……the scents are not even listed!! YIKES! Hope for resolution soon!!
I sent an email to info@secretcelebrity but have not heard back yet. I also sent photos of the pillows I waned to order but those bounced back. When can I expect to hear from someone to confirm my order? Thanks so much!!!!
Your pillows are gorgeous! Sorry you have to deal with lousy service. Shame on Wayfair. Also, their commercials drive me insane.
I emailed the firstname.lastname@example.org email to try and purchase the brown raffia pillows but the email bounced back. I really want those pillows and Wayfair won’t let me buy them. Sad face.
Will the raffia trim pillow in blue be coming back in stock?
How disappointing for you! I love your pillows (and have your leopard print velvet pillows). I was looking at the blue pillow collection and your photos show them as so much more colorful than Wayfair’s photos. I trust your photos.
I do remember when you rolled out your first collection the prices were inaccurate . So this is not a one time issue with Wayfair / All Modern. Since their business is online sales, you’d think they could do this properly. You do all the work of designing and sourcing the fabrics and ensuring the quality. All they have to do is sell and send the darn things. You even bring them the customers!
So disappointing to hear – wayfair normally has excellent customer service! If you all have had such challenges, I’m sure this won’t help… but I did send them an email to let them know how disappointing it is to hear of their lack of service that will ultimately lead to unhappy customers. Who knows, if enough of us email, maybe it will help! Beautiful products!
I’m a little confused by the pillows that reverse to a stripe. The Wayfair site doesn’t show that and it doesn’t show the little ball shaped tassels at the corners either. Are these different pillows from the ones above them with the same fabric?
Yes they are the same pillows- they just did not show certain details.
How very frustrating for you but these are gorg and can’t wait to order!! Congrats!
This is all gorgeous stuff – you should be proud.